Helping users with hardware and software issues, such as troubleshooting malfunctioning devices, software errors, or network problems. Ensuring systems and software are up-to-date with the latest patches and updates, performing routine checks, and ensuring proper backups are in place. Assisting with issues related to internet connections, local area networks (LAN), wide area networks (WAN), and security protocols. Helping users install or configure new software programs or hardware devices. Ensuring systems are protected against threats, such as viruses, malware, and cyberattacks, often involving antivirus software, firewalls, and security patches. Providing a point of contact for individuals who encounter technical issues, often through phone, email, or chat, and helping resolve issues remotely. Assisting with data backup and restoring lost or corrupted data.
In terms of GIS I am able to create visual maps to display data (e.g., population density, weather patterns, or urban development). Identify patterns, relationships, and trends based on geographic data (e.g., predicting the spread of diseases or analyzing traffic patterns). Help make decisions about land use, zoning, and infrastructure development. Study ecosystems, wildlife habitats, and natural resources to manage conservation efforts or monitor climate change. Using GIS to track and respond to natural disasters, such as floods, earthquakes, or wildfires.