I am highly skilled in performing a variety of complex clerical projects and assignments such as preparing reports, preparing, reviewing, verifying and processing fiscal documents and/or financial records, composing correspondence such as transmittal's and responses to frequent requests for information, establishing manual or electronic record-keeping/filing systems and/or data base files, and responding to inquiries requiring substantive knowledge of office/departmental policies and procedures. I also am highly skilled in technical support and customer service. I am an expert in all of the Microsoft Office Suite including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Access.