Dick Cipoletti is President and CEO of RCC Associates, a full service HR consulting & training firm. He has trained over 50,000 supervisors & staff and career coached over 10,000 individuals and groups nationally. He hosted the popular PBS TV series, "Job Quest", for 8 years. Dick is a published author on HR,Management, Career & Human Interest issues. He teaches in both the MBA and HR programs at DeSales University.