Took over management of an under-performing retail and online store. Store under-performing against budget due to lack of leadership, training deficiencies, poor inventory management and poor merchandising. Improved layout, completely restocked and replenished store, and brought merchandising up to corporate standard. Result: An immediate increase in sales of 75%. Sales growth continued and exceeded budgeted levels, online as well as in store, closing the year up 60%.Developed new business in the highly competitive non-profit and social marketplaces. Developed and implemented marketing plan and leveraged contacts in those marketplaces. Set initial appointments and closed numerous sales for brochures, programs and other high-end printed materials. Result: Secured several contracts and developed the market from zero to 30% of annual sales. Took over the management of a newly opened Gap store. Brought 20,000 units of merchandise onto the sales floor; implemented an intensive training prog