Analytical, efficient, administrative, project and customer service professional with experience in educational publishing and community college system. Continuously exhibit high-level critical thinking, planning, research and organizational skills. Proficient in managing systems, contract analysis, technical support, billing, enrollment and development of spreadsheets. Excels at developing rapport and credibility, interfacing effectively with all levels internally and externally. Demonstrates excellent independent judgment and skill at coordinating all aspects of program certifications. Diplomatic, customer-focused, and committed to high standards.