Looking to provide my Human Resources and Employee Relations expertise to those that are looking to improve or increase their HR knowledge, provide HR or administrative support or assist with organisational restructures in the form of policy or procedural changes.
A Human Resources professional with experience working within the intricacies of people management. Reliable and organised with the ability to communicate effectively and handle organisational changes. Skilled at building and maintaining relationships, representing shared company values and managing employees across all levels of an organization. Proficient with SAGE, Moorepay, WhosOff, Phoenix/Dynamics and Microsoft Office Suite.
An extended background in the financial sector specialising in insurance, packaged accounts and short term lending. A proven retention and complaints specialist with a wealth of transferable skills gained in the food, finance, fashion and fitness sectors, possessing a commitment to delivering customer service and employee excellence with a reputation for ensuring complete customer satisfaction. Able to balance multiple competing priorities, having previously worked in a full-time managerial role achieving business retention goals whilst managing a team and adhering to membership deadlines set out by the company.