Ability to monitor and supervise data processing activities. Such as Capture & storage, reporting, manipulations and update. E.g. Sales, Personnel, Inventory. It also involve using computer software application program package to automate office works. This can include data storage, information and data retrieval and manipulation, sending and receiving messages, reports, and presentations. Printing of documents etc. it involves Document processing using Ms Word, Spreadsheet and calculations using Ms Excel, and Desktop Publishing and Designs using PageMaker, PowerPoint, and CorelDraw programs.