Have you lost customers? Not sure if they went to your competition or just stopped buying? I will find out and bring them back to you! You will be able to improve your business practices, products and services based on the feedback I deliver. Your profits will increase as you reclaim your past customers and clients. • Business coach who brings a wealth of knowledge, experience and expertise to your telephone calls/sales project. • Founded and built an international, special interest travel company from the ground up to have representatives worldwide and over a million dollars in annual sales, from a home office with 100% of clients served by telephone and email. • Owned a regional cruise agency that was a top producer for Royal Caribbean International, Carnival Cruise Lines and Commodore Cruise Line with many rewards and incentive trips awarded, while based in a small town with 99% of clients served by telephone. • Increased promotional calendar and traffic that resulted in a 100% occupancy rate at a major outlet mall. • Opened a regional mall with 12 companies breaking Grand Opening national and regional sales records. • Increased regional mall developer's pre-opening marketing territory from six counties to twelve with an extensive public relations campaign. • Managed a regional hotel telemarketing campaign to activate inactive accounts that doubled the results of business over the earlier campaign.