Vivek brings 23+ years of management experience having played leadership roles in multiple functions in global delivery / shared service centers, retail banking and IT product & services organizations.

Vivek last played the role of the Chief Operating Officer at KPMG Global Delivery Center. He joined the GDC’s management team in 2013 to insource the audit support operations acquired from a third party. He has played a key role in driving transformation initiatives required to help integrate GDC with KPMG and growing GDC 3X (1800 HC) in size.

Vivek can:
- Help you understand the high level legal and business landscape and benefits of setting up a service delivery platform in India 

- Collaborate to build the long term vision and corporate strategy required to make your India based offshore service delivery platform the clear choice for your global teams

- Understand the people dynamics & help build the people strategy to build a world class service delivery capability

- Advise on how to drive operational excellence across corporate functions - HR, L&D, Recruitment, Finance, IT, Marketing, Real Estate & Administration

- Advise on the centralization, standardization and automation framework required to achieve substantial efficiencies in service delivery