I am a proven Information Systems Leader with the ability to grasp business needs, evaluate priorities and apply computer technologies to deliver prudent enterprise solutions. I have experience in ITIL and ITSM implementations and major projects. I am ITIL Foundation Service Management certified. I have Sales and Pre-Sales hardware and software experience. I have a broad background includes leading MIS and business professionals experienced in Retail, Transportation, Travel, Healthcare, Software and Hardware industries in all types of projects.Some of my varied experience includes: Successfully architected, planned, implemented and tested disaster recovery project plan for 135 hospitals. Selected in August of 1994 to architect, plan, develop and lead systems infrastructure project for conversion from legacy systems to Client Server platform. Project was on time and on budget. Built a highly skilled technical team of six individuals that specialized in ITIL, ITAM and ITSM product line to support $61,000,000 quota in 5 state areas. Created business plan for 5 state areas which included strategy and goals to support the area sales team. Attained a 46% win rate against competitors by crafting RFP, RFI and RFP responses to customers. Presented company ITIL, ITSM and ITAM product line to large fortune 1000 customers at the technical, middle management, executive and business unit level. Recruited to build SOX compliance strategy, build and implement Change Control architecture. Created and implemented operatio