Transforming IT Service Desk – Integrated Service Desk – Infra | Application | NOC Businesses today are tired of being in constant fire-fighting mode dealing with daily interruptions while running your helpdesk. This in most cases will start to worry IT engineers and senior IT engineers ending up spending time troubleshooting trivial issues , known errors and requests. Imagine if you could transfer all of these Fulfillment requests like Password resets, Groups accesses ADhoc requests and other known issues to more robust Service Desk enabling Core L2/L3 engineers to handle the core Technical issues. Adding to this is the misperception on whether it is an Application level issues or Infra related issues. Hence the need for a more collaborated and Integrated Service Desk combining L1 Infrastucture and Application support under one Service given tremendous Business value to you. FreshDATAS Integrated Services Desk addresses these issues enabling a single point of contact for all IT issues.