Dynamic Learning & Development professional, motivated and driven to satisfy both internal and external customers. Trish has extensive knowledgeof training, retail management & sales and Human Resources experience within the Wireless/Telco industry. • Trained over 4000 sales experts, 2800 leaders, and delivered more than 30,000 hours of ILT (Instructor Led Trainings) both in the classroom and virtually. • Experience working with all levels of an organization to develop and execute company training strategies focusing on leadership development, employee performance and engagement. • Spent the last 7 years with AT&T on an elite team of 14 Senior Training Managers, traveling nationally to deliver a 6 week advanced course to AT&T Executive and C-level Leadership. • Innovative and proactive mindset with flexibility in training style to ensure training expectations are met, including the ability to adjust training delivery as needed. • 12+ years learning/training concepts, theories and practices, including incorporating adult learning principles into the training solution • 15+ years delivering facilitator-guided training to employees with in-depth discussion and problem solving that are applicable directly to their role. • Experience in leadership development, and succession planning • Ability to apply strategic thinking to ensure linking of goals to training content ? • Exceptional presentation, communication, interpersonal, facilitation skills. • Strong understanding of corporate etiquette and understand true business needs. • Experience in group facilitation, coaching and leading teams /organizations in performance improvement strategies that result in higher performance. • Ability to facilitate process improvement meetings with various levels of management groups.