Highly detail oriented and very creative. Ability to convert technical documentations into user friendly manuals. Six years of technical support experience utilizing a web based application. Created User Manuals and training materials for new hires. Aside from translating technical wording to a non technical audience, also have the ability to translate it from English to Spanish or vice versa, My background consist of a Bachelor in Information Science, with a concentration in desktop publishing. Enjoy creating newsletter, magazines, catalog, etc.