With 10 years of rich experience in Learning & Development, E-learning services, Instructional design & Human Resource Management functions in diverse industries such as IT, NBFC and ITES sector, I have been at the forefront of initiatives that helped organization drive results. Designed and delivered training programs that drive productivity and performance improvement, showcased impressive success by writing courses, leading teams of trainers, and directing enterprise initiatives in-line with business requirements and have expertise in areas entailing Training Needs Assessment & Analysis, Content Design and Development, Training Delivery, Train-the-Trainer Development, Call Monitoring and Coaching. Skilled in delivering training programs that drive productivity and performance improvements. Dynamic training professional with an outstanding reputation for integrity and results. Effective interpersonal skills with an ability to meet and train people at their level. Skilled in facilitating groups through adult learning techniques. Enthusiastic with a positive and motivating management style. Core competencies include: Instructional Design Storyboard Development Video Development Training Needs Assessment & Analysis Content Design and Development Training Delivery Train-the-Trainer Development Call Monitoring and Coaching Recruitment & Employee Engagement E - Learning Content Management Event Management Other HR Activities