Training and development specialist with 20 years of experience with instructor-led and eLearning design/development, technical documentation, and LMS support. Certified to teach all Microsoft applications; an approved trainer for Camtasia; and also specializes in software programs such as Adobe Illustrator, InDesign, iSpring, Articulate Storyline, Crystal Reports, and Lectora. Specialties: Facilitation, Instructional Design, Data Analysis, and Techincal Support.