Traveled worldwide providing classroom, small group, and individualized customer training to Department of Defense Intelligence Analysts, Treasury Department personnel, and administration support personnel on the DODIIS Automated Message Handling System. Wrote lesson plans, prepared student training guides, and created visual aids. Provided Help Desk support to system administrators using fielded AMHS systems. Wrote, edited, and proofread users' manuals and prepared HTML online help pages. Confirmed the accuracy of training documents by testing them against developmental and fielded baseline systems. Conceptualized and wrote an AMHS Quick Start Guide that was bought by the government under a separate purchase order since the guide was not included on the original CDRL. U.S. Air Force Public Affairs Representative held positions with increasing responsibility leading to special duty as a supervising instructor at the Defense Information School, Fort George G. Meade, Md., training entry and mid-level public affairs students.