International Operations | Global Operations Management | Back Office Operations | CRM | Customer Experience | Call Center | BPO | Customer Service | Digital Transformation | Program Management.
Successfully running B2B Telemarketing campaign with 30 People for US market on Two different products.
We are keen and interested to be your contact centre partner and we can offer you the best cost arbitrage and unmatched quality in terms of calls and data security. As we wish to be a contact centre partner of your esteemed organization, we will offer you the best possible price.
AYUDA SOLUTIONS is leading the way in global CX Management, combining human efforts with technology to deliver exceptional customer service. As a specialist in proactive customer engagement and customer experience management, we partner with leading brands to optimise their customer experience, revenue generation, and business process management across the enterprise. At AYUDA SOLUTIONS, we ensure customer delight in all interactions, no matter the channel or technology. We also provide our customers with peace of mind by handling their supplementary business functions while they focus on their primary purpose. We effectively serve and partnered extensively with clients from different industries like Ecommerce, Finance-Banking-Insurance, Logistics, Healthcare, Hospitality and Travel, Consumer Durables and FMCG, Information Technology & Artificial Intelligence
Some of our key differentiators are.
· Data Conversion, Data Entry, Data Preparation, AI/ML services & solution, Digital Identity Verification, RPA, Analytics.
· Our strong domain expertise in , E-commerce, BFSI, Insurance, Logistics, Healthcare, Hospitality, Travel and Consumer Durables (FMCG) industry, Ed-tech, Data Preparation, AI/ML services & solution & Analytics.
· Strong training and quality framework and focus
· Omni channel Customer service
· Experienced team with domestic and international process
· Quick ramp up
· Low attrition
· Dedicated Risk & Fraud detection and prevention team
· Dedicated account managers
· Cost arbitrage with quality being the primary focus.
· 24x7 operations
· State of the art infrastructure
· Dialler, CRM and telephony with customization feature and integration abilities