End user support specialists with excellent interpersonal and technical skills. Able to troubleshoot problems accurately, have grace under pressure and possess a patient attitude to deal with a variety of situations and personalities. The ability to work irregular hours, listen attentively, speak calmly and document user, your problems comprehensively are one of my critical traits. As a end user specialists I am able to explain diverse technical topics in easy-to-understand language. I Have a broad skill set to help end users with complex software and hardware applications.