I am MCITP certified IT professional with good knowledge of the L1 - L2 IT support on Windows servers, Connectwise deployment and Labtech RMM tool administration. I have knowledge of the backup administration and troubleshooting as well. My main areas of work includes the following: - Labtech development - Connectwise setup and administration - Storagecraft Shadowprotect and Veeam backup administration - Windows server 2008 and 2012 administration - Active Directory support - Sonicwall firewall administration and support - Microsoft Exchange administration and support - Office 365 support