I am a IT support engineer working with Technospecs Technologies and handling the following areas: - Labtech administration and development - Integration with Connectwise and Autotask - Scripting for automating the tasks for the managed machines - Monitoring of the alerts generated from Labtech monitoring system and applying the auto-healing and manual fixes - Managing the Windows based server related tasks - Exchange server administration - Backup administration for Shadowprotect and Veeam - VMWare and Hyper-V administration