I have over 3 years of experience in IT administration and following are my key responsibilities in my current profile: - Microsoft based server administration - Backup and disaster recovery solutions like Veeam and Shadowprotect - Patch management and maintenance for the servers as well as workstations - Kaseya administration - Autotask and Connectwise based ticketing tool - Network devices like Firewall and printers administration - Virtual computing solutions like Hyper-V and VMWare