I performs a variety of technical duties in support of computer hardware and/or software with emphasis on various specialized applications that have a medium to high degree of complexity. These include at least one of the following: ORACLE or SQL Databases, Office Automation Suites, Internet/Intranet Applications, Electronic Document Management Systems, Rapid Application Development Applications, Departmental/Enterprise-wide Applications such as Justice, Health and Social Services, PeopleSoft, Geographic Information Systems, and Help Desks. Assignments require knowledge of specialized applications typically running on the server or the desktop and familiarity with the infrastructure necessary to support them. Duties in this classification require a broad range of skills spanning both software and hardware, but with the greater emphasis on applications. This classification requires experience in supporting specialized applications in government or corporate environments as well as technical judgment and initiative in making decisions in accordance with established guidelines. Coordinates departmental technology activities to ensure established and accepted standards are met; Assists in developing functional specifications used to procure and deploy specialized applications; Assists in the preparation of cost estimates on the implementation of commercial off-the-shelf applications; Participates in application installation, configuration, upgrades, and maintenance; Participates in desktop hardware installation, configuration, and maintenance; Carries out training plans for end-users, revolving around existing desktop applications, new applications, or advanced training on specific topics; Prepares handbooks, manuals and other training related materials; and Stays current on new application software technologies for the application(s) supported.