An Information Technology (IT) Professional with over 17 years experience in PC desk side, remote and phone support roles. Hardware, software, and 10 years of experience with PC migrations and refreshes experience. Refresh and deployment are strong roles, along with Customer/end user satisfaction. A mission oriented team player with a strong combination of analytical talent and organizational experience. Accomplished in ensuring confidentiality, integrity, and availability of systems, networks, and data. Committed to providing a high level of leadership, service, and expertise in the areas of IT operations, standardization, and policy enforcement. Dedicated to delivering a high level of service to a wide variety of end users. Thank you for looking. Hope to help you in the future