SUMMARY OF QUALIFICATIONS IT professional with expertise in consulting, software implementation and customization, project management, ERP integration, RDBMS, SDLC, systems migrations, cloud computing, quality assurance, IT support, management and supervision. Excellent knowledge of IT infrastructure components such as hardware, software, and network. Results-driven, with twelve –years career in IT. Consistently directing IT projects from inception to execution successfully. Proficiently managing technical support operations, meticulously troubleshooting issues to identify root causes and prevent recurrence. A champion of process improvement with a track history of implementing new procedures and technologies to enhance efficiency. Experience in custom software and Infrastructure Architecting and Cloud Computing, design, development and implementation of highly scalable, highly available, highly secured, distributed infrastructure, client/server and web-based software applications.