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Programming & Development technical support / help desk (hardware / software)

IT Consulting

$60/hr Starting at $60

Offer project management, business case creation, process improvement, IT roadmap consulting, end user experience consulting as well as other IT initiatives. Well versed in ITIL methodologies as well as other IT Service Management tools(i.e ServiceNOW). Broad Project Management experience with multiple successful project implementations on hardware lifecycle, migration efforts, Application lifecycle etc. Run lean initiatives to improve process and implement global processes. Have experience with MSP outsourcing, selection, contract negotiation and governance.

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$60/hr Ongoing

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Offer project management, business case creation, process improvement, IT roadmap consulting, end user experience consulting as well as other IT initiatives. Well versed in ITIL methodologies as well as other IT Service Management tools(i.e ServiceNOW). Broad Project Management experience with multiple successful project implementations on hardware lifecycle, migration efforts, Application lifecycle etc. Run lean initiatives to improve process and implement global processes. Have experience with MSP outsourcing, selection, contract negotiation and governance.

Skills & Expertise

ConsultantHelp DeskInformation TechnologyIT ConsultingIT Service ManagementManagementProcess ImprovementProject ManagementUser Experience Design

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