Business processional with an excellent track record of significantly increasing service quality business efficiency. A strategic professional with experience in providing solutions, process improvements, and project management to ensure satisfaction and client retention while achieving financial and organizational goals. Hands-on technology leader with years of diverse experience across Quality Assurance, Application Delivery and Deployment, Application Maintenance and Support, IT Infrastructure and Operations, Process Automation and Orchestration, and Enterprise Architecture. A customer-focused individual with a keen interest in Business Improvement and Transformation Management, Business Process Re-engineering and Operational Systems Implementation amongst others. Partners with corporate executives in planning and executing dynamic, enterprise-level business strategies and initiatives-start-up infrastructures, organizational development and culture change. Experienced in working with multi-cultural teams.