installing and configuring computer hardware operating systems and applications. installing and configuring computer Network systems. Configuring Internet systems. Installing Software Systems. monitoring and maintaining computer systems and networks. talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues; troubleshooting system and network problems and diagnosing and solving hardware or software faults; replacing parts as required; following diagrams and written instructions to repair a fault or set up a system; setting up new users' accounts and profiles and dealing with password issues; testing and evaluating new technology;