I am an IT Generalist with 15 years of personal experience in various areas of information technology such as: * Troubleshooting Windows-based systems by resolving device driver problems, registry issues, backing up and restoring data. * Talking users through troubleshooting or other activities over text or voice. * Windows/DOS command line * C Programming I am also currently in a Search Engine Evaluator position with Leapforce. I cannot disclose details due to an NDA, but the work involves rating search engine results based on strict guidelines in order to improve their usefulness. There is also a heavy amount of web research involved to ascertain the quality of the results.