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IT Help Desk and Web Designer/Developer

$20/hr Starting at $25

●    Respond to Help Desk requests in a timely and efficient manner. 

●    Analyze and resolve hardware and software problems in a timely and accurate fashion and provide end-user training when required

●    Remote tech support, troubleshooting of laptops, desktops using remote software (logmein, Kaseya, Ninja)

●    Administering Microsoft Active Directory, Azure, Office 365, Exchange, Adobe, Zoom, 8x8, Slack, Sharepoint, Shared Drives

●    Provide tech support for in-house events which require Audio/Video services and web conferencing and troubleshoot issues related to A/V systems before escalating to our AV support services

●    Troubleshoot Azure Sync issues and server issues

●    Develop, Design and Maintain the intranet or extranet site


About

$20/hr Ongoing

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●    Respond to Help Desk requests in a timely and efficient manner. 

●    Analyze and resolve hardware and software problems in a timely and accurate fashion and provide end-user training when required

●    Remote tech support, troubleshooting of laptops, desktops using remote software (logmein, Kaseya, Ninja)

●    Administering Microsoft Active Directory, Azure, Office 365, Exchange, Adobe, Zoom, 8x8, Slack, Sharepoint, Shared Drives

●    Provide tech support for in-house events which require Audio/Video services and web conferencing and troubleshoot issues related to A/V systems before escalating to our AV support services

●    Troubleshoot Azure Sync issues and server issues

●    Develop, Design and Maintain the intranet or extranet site

Skills & Expertise

Active DirectoryHardwareInformation TechnologyIt HelpdeskMicrosoftOffice 365PrinterRemote Computer RepairSharePointSoftware AnalysisTechnical SupportWeb DesignWeb Development

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