A competent IT support professional with a proven track record of providing specialist technical, IT help-desk support. Extensive experience of working in the front line helping clients and colleagues resolve complex technical IT issues. I am specialized in Data Center technologies with hands on storage and virtual machine technologies such as Cloud computing and Vmware. Possessing excellent customer facing skills, natural problem solving and analytical skills. I also contribute to the software and web development as my part of my professional expertise such as Content Management System (CMS) and Learning Management Systems. I have profound knowledge of WordPress and other popular frameworks.