Advanced desktop support on-site and with in remote environments Expert knowledge of networking technologies: Ethernet, WLAN, TCP/IP, DHCP and DNS. Experience with in Microsoft Office environment (Microsoft Office 365,sharepoint) Good working knowledge of common office equipment, such as printers, scanners, VOIP phones, etc. Experience with Active Directory user and asset management Experience installing and working with Windows Server Operating System (2003-2012). Experience with virtualization technologies including Hyper-V. Experience working with physical rack-mount systems and servers and cabling. Experience managing mobile devices including Android and iOS Responsive and skilled with setting up/troubleshooting video conferencing tools Experience managing enterprise level security threats, anti-virus, malware and PCI compliance Experience managing / scheduling enterprise-level PC, user and server updates and patches Proficient with powershell commands and scripts.