IT Program and project management

• Expert in SDLC, Program Management, PMO functions, Service Delivery Management (using ITIL best practices), quality management, Lean, Agile Scrum methodology, Vendor Management, estimation techniques, RPF/RFI processes. • Skilled in Agile coaching, frameworks like Test-Driven Development (TDD) and Continuous Integration (CI). • Skilled in Agile coaching, frameworks like Test-Driven Development (TDD) and Continuous Integration (CI). • Domain knowledge in BFSI (Banking, Financial Services Insurance), Healthcare and Manufacturing. • Understanding of Mainframe, Data Warehousing, Business Intelligence, Content Management and custom development on Java/.NET platforms. • Certified Project Management Professional (PMP), Certified Scrum Master (CSM) and ITIL V3-2011 Foundation.