I resolves all IT-related problems. I should possess deep technical knowledge to address network faults quickly and efficiently. The professional will assist in managing projects along with reviewing the operational manual. The technical support experience comes in handy and having a strong in delivering IT technical service and process, in line with ITIL methodologies is an added advantage. I provide technical support and troubleshoot any IT related issues. IT engineering includes tasks such as setting up an email, enhancing and developing IT provision and system diagnostics. Apart from those responsibilities, the knowledge to perform these tasks are the most critical for anyone pursuing IT engineering.