? Hardware & Software Maintenance. ? Physical setting up of computers and software system installation for various computer applications and programs. ? Identifying and solving any problems that affect computer operating systems. ? Provide on-site and remote support to user's request in relation with networking, operating system, hardware & software diagnoses and troubleshooting. ? Provide immediate action and solution on daily basis office windows application error arise. ? Basic support on ERP System in Access Database with Citrix, creating New Project and resolving errors. ? Responsible for installing and configuring specified software packages such as Operating System (Windows), Business Applications and other System Applications are like MS-Office 2007, MS-Office Pro with MS-Project 2010 & 2013, MS-Office 365, Outlook with Host File & Certificate, VMware Workstation, Bandwidth Monitor with Proxy, AutoCAD Series upto 2016, AutoCAD Structural Detailing 2015, AutoCAD Civil 3D 2012, Autodesk Revit Architecture 2015, Primavera 6 & 8.3, ZWCAD, Google Sketchup 2014, 2015 & 2016, Inventory/Payroll, Adobe Acrobat XI Pro 11, DWG TrueView 2010, Nitro Pro 9, PM FASTrack PMP v8.0, Symantec 12 etc. ? Setup & Support on Network Printer’s configuration [Xerox & Printers Laserjet/Officejet/Inkjet] and Scanners. ? Experience on solving any trouble on the LAN (Local Area Network) from creating network cable crimping RJ 45) connector to connect PCs through Switch and HUB. ? Preparing servers for Domain Controller based on Windows Server 2003/2008 R2 per Project Site Offices. ? Preparing computer system based on Windows OS, application and programs. ? Basic experienced in installing P2P Devices (Ubiquiti Nano Station). ? Basic experienced in setting up Panasonic IP Phones like KX-NT343 & KX-NT321. ? Proficient on Windows OS and MS Office application.