9 years' experience as IT support Specialist in Supporting users in different fields (Workplace - industrial) using tickets system like (ServiceNow, ITSM, CISM) Supporting in Repair, Fix and Troubleshoot in different Machines (Laptops, PC, Printers, Docking, Mobile Devices, Network Devices and Spare parts)
Newtwork Troubleshooting
Professional Experience in supporting Windows & IOS troubleshooting