As an IT support specialist, I was in charge in setup, installation, troubleshooting, service, upgrades, and maintenance of every computer in the company. I handle computer connection to each other and rest of the network. Printing, both locally and on the network. Auxiliary device such as tablets, PDAs, and smartphones. Sometimes I perform maintenance remotely from IT office to employee’s workstation. I am knowledgeable in all aspects of computer support, diligent, and analytical. I possess good communication skills. I am not only a technical worker but often deals directly with the employees, offering advice, training, solutions, and guidance.