- Provide (computer desktop- laptop - Tablet ) support per established policies and procedures.
- Service Now ticketing system - VOIP ( setup and configuration )
- Setup Software, updates, imaging
- Track Inventory of Hardware assets
- Perform network administration functions, set up network user accounts/
- permissions, reset passwords and administer group policies via Active Directory.
Troubleshooting ( Hardware , Software , Printers, Scanners , WAN, LAN )see less