? Knowledge on tictacking tools, IMAC, IT surrender form. ? Solving problems company System related issues. ? All type laptop desktop accessories remove and install all application ? Working on window7, window10 and Linux. ? Knowledge on how to join the domain and remove from domain all type of device. ? Install/configure/Maintain network services, equipment and devices. ? Printer sharing & other devices on the network. ? Knowledge on printer trouble shooting and installation of network printer. ? Installing Antivirus software installing and updating the patches and protecting from virus. ? Manage the all wireless device and maintenance. ? Knowledge on DNS. ? Daily maintain the check list and insuring all network divec and PC is working fine. ? Knowledge on MS outlook and office 2007, 2010, 2013, 2016 and 365. ? Manage user accounts, permissions, passwords, email. ? Ensuring that all IT equipment complies with industry standards. ? Knowledge on DHCP ? Working with Remote software’s like Team viewer, net meeting. Tight vnc, any Desk ? Managing the access control and CCTV footage backup and biometric device ? Attending the calls & closing the tickets on time with respect to the predefined SLA. ? I know how to log a call and closed the call on time and coordination the team and vendors