-Senior Support Engineer, Senior Tech Lead -A+ Certified Tech, Dell & HP Certified Softskills -Able to trouble shoot advanced software, hardware, network issues -Able to install voice and data cable infrastructure -Analysis, design, implementation of Wireless Networks -Hardware installation of Servers, Routers and other closet equipment -Responsible for data migration and deployment of new computers -Involved in creating, modifying, testing and installing PC images -Installed, repaired and deployed desktop and laptop computers -Helpdesk support and follow up with PC end users -Portable devices hardware and software support -Barcode scanners and Barcode printers support -Custom application support and training to end users -Migration of Mac users to PC environment -Have received awards for providing Excellent Support