configure Oracle 11g database and Primavera 6 R8.2.and RAID.IT technical support monitor and maintain the computer systems and networks of an organization , diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organization Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. It is therefore usually crucial to ensure the correct running and maintenance of the IT systems. • installing and configuring computer hardware operating systems and applications; • monitoring and maintaining computer systems and networks; • replacing parts as required; • providing support, including procedural documentation and relevant reports; • following diagrams and written instructions to repair a fault or set up a system; • supporting the roll-out of new applications; • setting up new users' accounts and profiles and dealing with password issues.