1.Expertise in Operating systems, Windows 8, 7 , Vista, & XP 2.Installing, configuring and troubleshooting desktops & servers 3.Configuring Active Directory Services, Hardware & Software. 4.Configuring cisco routers and IP routing configuration 5.Able to access CSAT, HLR, BSCS, CRYSTAL, MINSAT. 6.Microsoft Windows Server NT / 2000 / 2003 / 2008 7.Microsoft Office 2003 / 2007 / 2010 8.Languages Known: C , C++, ASP.net & JAVA (Basics) 9.Database SQL, MYSQL 10.Packages: Adobe Photoshop, PageMaker, & MS Office. 11.SAP – PR Creation & Documentation Management.