I worked on the development and implementation of a global, cross-functional e-ordering tool. My main tasks consisted in testing the whole Order to Cash process and system integration through SAP, CRM and Hybris, as well as supporting the implementation. Within the project I have had two roles: • IT Test Lead and Data Coordinator: Providing the data required for test execution, training the new testers, execution of more complex and technical scenarios (Sprint, End-to-End, User Usability, Regression). Translation of website content. Test cases development. • User Acceptance Testing Lead: Leading a team of 10 testers and ensuring a high quality test execution. Training of 20 Power Users and Team Leads to ensure a flawless system implementation. Preparation of job aids and training materials in English and French.