Freelance Consultant, Developer, Software Architect with 100+ ITSM/ITAM/ESM/CRM Implementations since 1996.
Extensive experience with products such as Ivanti Neurons, Ivanti Service Manager, and Saleslogix CRM, Heat IT Service Management. Some ServiceNow, Remedy, Sage CRM.
DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of the fact that I have experience with the above-mentioned ITSM and CRM products.
Worldwide consulting experience in the UK, Europe, Asia, New Zealand, Australia, USA, and Canada with tried, tested and true implementations, upgrades, and ITSM industry best practices & latest solutions for fortune and global 500 enterprise clients.