I am a full-time mom interested in a work from home job environment that will allow me to spend more time with my kids. I graduated with a Bachelor's Degree in Education. I taught at Stella Maris College for 2 years as a Primary School Teacher. After getting married, I started working in the BPO Industry and I've been in the business for more than 7 years now where I handled different lines of business like Outbound and inbound Sales, Customer Service, Collections, Health Care Account, Email and Chat Support, and Retention. I'm a quick learner who can rapidly master all aspects of the job with limited training. I am skilled in communicating with clients over the phone, chat, and email and I will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am highly trainable and a fast learner so it will take you less time to train me and more time to utilize my skills. Lastly, I am a Dedicated and goal-driven individual who can work independently and handle multiple priorities.