with 2.8 yrs experience in support industry,I have mastered my primary skill to manage people around the world. In these 2.8yrs i have worked on windows Linux and mac Osx troubleshooting both hardware and software issue. Other than managing the os and the devices, I have been an integral part of support networking devices like switches, patch ports, wifi setup etc. hands on experience in managing and maintaining critical authentication,DNS, DHCP and XenServer in premises.