Customer Support - is a range of customer services to assist customers in making cost-effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Web Research - is the practice of using Internet information, especially free information on the World Wide Web, or Internet-based resources in research. Internet research has had a profound impact on the way ideas are formed and knowledge is created. Data Entry - is the process of inputting data or information into the computer using devices such as a keyboard, scanner, disk, and voice. Social Media Marketing – is to produce content that users will share with their social network to help a company increase brand exposure and broaden customer reach.