***Experience using SugarCRM, Oracle, MaxAgent, Avaya, Office 365, Survey Monkey, Zendesk, Asana, Surveys, Intercom, Slack, and much more ***

Are you looking for an expert Customer Service Professional or Human Resource Assistant? Then look no further.

I am passionate and hardworking with great interpersonal skills. I have experience with Data Entry from being employed at Hope Research Group in 2017 to present as a Field Analyst and Team Leader where one of my main responsibilities was to do data entry for the information gathered in the field.  I was also responsible for recruiting and training staff on the research methods being used in the field.  

While being employed at Silks Boutique Hotel where I was the Assistant Manager for 5 years, I dealt with hiring staff, dealing with customer complaints, and making sure the hotel was running smoothly. 

I am also knowledgeable as a Customer Service Specialist having worked for 3 years at the Premier Call Center in Dominica, Clear Harbor where I was trained extensively.

 I work hard to provide excellent Customer Care and Human Resource Assistance satisfactorily no matter your business or line work. I thrive under difficult or highly pressured situations that require me to think outside the box. I am always open to new opportunities and learning new skills to keep me up to date with the emerging needs of clients. 

With a mix of my skills as a Customer Service Specialist and Human Resource Assistant, I am confident that I will be able to carry out whatever tasks are assigned to me in the time frame requested. Thank you for taking the time to visit my profile and I look forward to working with you.