With 7 years Customer Service experience (Customer Service Manager, Customer Support Representative, Team Leader and Technical Support Representative) and 3 years administrative assistant/bookkeeping experience, it is my goal to provide the best service to my clients. I have an excellent PC as well as Microsoft Office skills. I have a stable internet connection. I am a great multi tasker and a fast learner. I have a high attention to detail and good time management skills. I have experience with the following task:- Customer Service (Chat, Email and Telephone)- Customer Order Processing, Refund, Cancellation and Replacement- Email and Complaint Handling- Magento, Mybigcommerce,CRM and Zendesk ticketing system- Reports Documentation- Invoicing, Billing, Purchases, Inventory, Accounts Receivable and Accounts Payable- Filing and Organizing, Taking of Minutes of Meeting, Data Entry- Recruitment, Payroll