Employment History
CALL CENTER REPRESENTATIVE | INNERMAX
October 2011 - January 2012
MAKES OUTBOUND CALLS FOR EDUCATIONAL CAMPAIGNS, INSURANCE, MEDICINES, TAX CAMPAIGNS AND ETC.
-ACTS AS A VERIFIER ON THE VALIDITY OF CALL
-CONTACT CLIENTS FOR THE CALL CENTER ITSELF
-DO HARD SELLING
-ANSWERS CUSTOMERS INQUIRIES
OUTBOUND CUSTOMER SERVICE REPRESENTATIVE | PNI KMPG OUTBOUND SALES DEPARTMENT
October 2010 - November 2011
MAKES OUTGOING CALLS FOR EDUCATIONAL AND MEDICINE CAMPAIGNS
-MAKES HARD SELLING ON PHONE
-ANSWERS CUSTOMER INQUIRIES
-MOTIVATED BY QUOTA
-HAD BEEN A TOP AGENT OVER 120 OUTBOUND AGENTS FOR CONSECUTIVE 5 WEEKS
-OFFERS PHONE SUPPORT
-ASSESS CO-AGENTS' PERF.
INBOUND CUSTOMER SERVICE REPRESENTATIVE | PNI KMPG INBOUND SALES DEPARTMENT
August 2010 - October 2010
RECEIVES INBOUND CALLS FOR E-COMMERCE AND MEDICINE CAMPAIGNS
-ANSWER CUSTOMERS INQUIRIES
-PROCESS REFUNDS, ORDERS AND ACCOUNT CANCELLATIONS
Education
Bachelors, BACHELORS OF ARTS IN POLITICAL SCIENCE