Noted for being responsive, smart, flexible, and hard-working, I value providing innovative solutions to challenging learning and business problems. Using design systems thinking, I partner with clients to zero in on the various stages in the business cycle where problems arise and to develop employee resources and coaching that align to the business objectives. Clients appreciate my ability to: After working with numerous clients over the years, I appreciate that I'm recognized as "a strategic thinker with a genuine heart!" Specialties: Design Thinking | Action Mapping | Rapid Prototyping | Storyline 360 | Captivate | Trello | Asana | Basecamp | SharePoint | Salesforce | Microsoft Office 365 | ADDIE | elearning | Instructional Design | Training | Employee Development Deliverables include: lean canvases, action maps, course materials, design documents, storyboards, instructor-led training materials, facilitator/participant/user/quick reference guides, computer- and web-based training, E-Learning modules, job aids, and other engaging activities such as knowledge checks, case studies, simulated learning, and PowerPoint presentations and videos.